Advocacy



For more than 40 years, we have worked together to protect citizens and provide them with convenience and safety as they access state services. We use our united voices to influence policy alongside our legislators, Cabinet members, and Governor to meet the changing needs of our local communities.

With customer services as our first priority, we work to find efficiencies, leverage technology and create partnerships to protect citizens and provide the best way for them to accomplish their goals. Sometimes this means securing policies to protect against online fraudulence or opening new access points for citizens to choose how they want to process their licenses.

We know Florida families’ lives require flexibility, ease, and a friendly face, and our united network of Tax Collectors work to serve them every day.

Legislative Successes

 

  • 2016 – SB772 (Rep. Richter): This law allowed Tax Collectors to print and deliver CW license renewals. This led to the most convenient license renewal process. Citizens can now walk into and out of an office with a license in hand.
  • 2015 – SB200 (Sen. Latvala/Rep. Eagle): This fraud protection legislation was brought to the attention of Florida legislators as Tax Collectors learned that citizens were being defrauded by online criminals. Before this legislation, criminals would set up fake websites and lure unsuspecting Floridians into thinking they paid their taxes, when in fact they would be taken advantage of. This legislation now protects taxpayers from online fraud and public records manipulation.
  • 2014 – HB523 (Sen. Simpson/Rep. Grant): This law created better access and convenience to Floridians to gain their CW license. Before this ground-breaking legislation, citizens would be required to drive many miles to existing state regional offices to gain the necessary pieces to procure a CW license. By working with the Florida Department of Agriculture and Consumer Services, Tax Collectors opened up their network of community offices to allow citizens to access everything they needed for a CW license all in one local place.
  • 2011 – SB 487 (Sen. Thrasher): This extensive bill modernized tax collection for the benefit of taxpayers. The measure enhanced due process, created efficiencies in adding items like e-government (e.g. electronic tax notices and payment), and got rid of antiquated provisions of law.

SERVING STATEWIDE

FTCA’s Top Issues


Customer Service

This is our priority. We are the front line and face of state government services for our local communities.

Customer Service

This is our priority. We are the front-line and face of state government services for our local communities.

Consumer Protection

We work every day to proactively protect citizens against those seeking to take advantage of their finances and personal information.

Consumer Protection

We work every day to proactively protect citizens against those seeking to take advantage of their finances and personal information.

Public Access

All Floridians deserve the convenience of accessing the services they need. We focus on technological advancements and efficiencies that protect their time and hard-earned money.

Public Access

All Floridians deserve the convenience of accessing the services they need. We focus on technological advancements and efficiencies that protect their time and hard-earned money.


I’m proud of the work we did in Tallahassee and in partnership with Commissioner Putnam, Senator Simpson, and tax collectors to ensure we provide the most efficient services to Floridians that are looking to apply for concealed weapons.

– REPRESENTATIVE JAMES GRANT