Impacting Florida Through Collection and Connection
In FY 23/24:
More than $52.9 Billion collected in partnership with state agencies and local counties, cities, and municipalities to support state priorities and local police, fire, schools, etc.
As constitutionally-elected officers, Florida Tax Collectors serve each Florida community by collecting and distributing taxes and fees, serving as an agent of the state for motor vehicle and driver license transactions, managing state resources, and innovating new solutions to better serve citizens.
Innovating for Customer Convenience & Efficiency
Integrating AI/Chatbots to answer customer questions quickly and accurately
Placing kiosks in high-traffic locations (e.g., grocery stores) to allow customers to renew their registrations with convenient service hours
Launching My Easy Gov, an online system designed by and for tax collectors that utilizes QR code technology to make registration renewals quick and easy.
Deploying Express Lane service to allow customers to renew online with same-day pickup of registrations for their vehicle, boat, or mobile home, reducing location wait times
Initiating a new digital process that allows customers to order an E-title (electronic title) for pick up at a physical location
Using a digital translation device to communicate with customers in 82 different languages
Local Connections
Partnering with state offices to promote awareness of state priorities: drug abuse prevention and human trafficking reporting
Thousands of dollars supporting local and national nonprofits through mailers and promotion
Hundreds of hours of staff time to aid hurricane relief efforts in impacted counties
Processing specialty license plates for important causes and groups
All presented data is based on FY 2023/2024 collections sourced from State Partner Agencies and local Tax Collector offices.